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The Manufacturing Outlook
Add Customer Experience to the KPI list for Field Service Success
Seth Robert, Director Americas Field Service, Elliott Group
The Hidden Risk to Data Center Safety and Data Integrity
Derek Sandahl, Global Product Manager, Engineered Fire Suppression Systems, Johnson Controls
People vs Software: What are you Investing in?
Seth Robert, Director of Field Service (Americas), Elliott Group
Delivering Critical Field Service for Additive Manufacturing
Mark Hessinger, VP Global Customer Services, 3D Systems
Level of Resources versus Urgency of Problem
Douglas Duncan, CIO, Columbia Insurance Group
How Field Services Delivers Value in the Age of Automation
Marlene R. Kolodziej, AVP, Service Delivery, Northwell Health
Automating Dependability: How Artificial Intelligence Is Transforming Field Service
Thomas Ruggia, Vice President, Global Surgical Customer Experience, Johnson & Johnson Vision
Revolutionizing Field Service to Be the Product
Manas Pattanaik, Industrial Products, Connected Field Service Leader, PwC And Gibu Philip, Cross Industry, Connected Field Service Manager, PwC and Harvey Han, Oil and Gas, Connected Field Service Specialist, PwC
Five Principles to Lead and Succeed at Digital
Benjamin Lavoie, Global Director of Technology, Anheuser-Busch InBev
Transforming the Field Service Business Model
R. Steven Tungate, VP/GM, Service, Supply Chain and Innovation, Toshiba America Business Solutions
IT Being a Game Changer in Field Service
Libba Sapitsky, SVP-Customer Care, North America, Siemens Healthineers
Increase Overall Satisfaction with Field Service Management Solutions
Daniel M. Horton, CIO, Sallyport Global
Enterprise Mobility: Empowering Field Services
Simon Cooper, CIO, ServicePower Technologies, Plc
Field Service Software: Considerations for Success
Brad Blaney, VP - Technology, Penta Technologies
Field Service: A Commitment to Execution on Quality!
Steve Meyers, Field Service Director, Vivint Smart Home
How Automation is Transforming Field Service Support
John Manasso, General Manager, IBM Technology Support Services, North America
Innovating for the Future by Transforming Core Systems
Stephen O'Connor, CIO, CSAA Insurance Group
Field Service Digital Transformation, and the Critical Field Service Engineer Skills
Bruce Breeden, Vice President of Service Operations, Fairbanks
Why Field Services Organizations Should Embrace an On-Demand Delivery Model
Mousa Ackall, Director, Work Market
