Field Service
People vs Software: What are you Investing in?
Seth Robert, Director of Field Service (Americas), Elliott Group-
Delivering Critical Field Service for Additive Manufacturing
Mark Hessinger, VP Global Customer Services, 3D Systems
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Level of Resources versus Urgency of Problem
Douglas Duncan, CIO, Columbia Insurance Group
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How Field Services Delivers Value in the Age of Automation
Marlene R. Kolodziej, AVP, Service Delivery, Northwell Health
Automating Dependability: How Artificial Intelligence Is Transforming Field Service
Thomas Ruggia, Vice President, Global Surgical Customer Experience, Johnson & Johnson Vision
Revolutionizing Field Service to Be the Product
Manas Pattanaik, Industrial Products, Connected Field Service Leader, PwC And Gibu Philip, Cross Industry, Connected Field Service Manager, PwC and Harvey Han, Oil and Gas, Connected Field Service Specialist, PwC
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Transforming the Field Service Business Model
R. Steven Tungate, VP/GM, Service, Supply Chain and Innovation, Toshiba America Business Solutions
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IT Being a Game Changer in Field Service
Libba Sapitsky, SVP-Customer Care, North America, Siemens Healthineers
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The Evolution of Technology for Field Service
Ian Heidt, CEO, HouseCall Pro
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Increase Overall Satisfaction with Field Service Management Solutions
Daniel M. Horton, CIO, Sallyport Global
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Field Service Arena at a Glance
Vesa Tauriainen, President and CEO, NetDispatcher
