Field Service
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Add Customer Experience to the KPI list for Field Service Success
Seth Robert, Director Americas Field Service, Elliott Group
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The Hidden Risk to Data Center Safety and Data Integrity
Derek Sandahl, Global Product Manager, Engineered Fire Suppression Systems, Johnson Controls
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People vs Software: What are you Investing in?
Seth Robert, Director of Field Service (Americas), Elliott Group
Delivering Critical Field Service for Additive Manufacturing
Mark Hessinger, VP Global Customer Services, 3D Systems
Level of Resources versus Urgency of Problem
Douglas Duncan, CIO, Columbia Insurance Group
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Automating Dependability: How Artificial Intelligence Is Transforming Field Service
Thomas Ruggia, Vice President, Global Surgical Customer Experience, Johnson & Johnson Vision
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Revolutionizing Field Service to Be the Product
Manas Pattanaik, Industrial Products, Connected Field Service Leader, PwC And Gibu Philip, Cross Industry, Connected Field Service Manager, PwC and Harvey Han, Oil and Gas, Connected Field Service Specialist, PwC
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Five Principles to Lead and Succeed at Digital
Benjamin Lavoie, Global Director of Technology, Anheuser-Busch InBev
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Transforming the Field Service Business Model
R. Steven Tungate, VP/GM, Service, Supply Chain and Innovation, Toshiba America Business Solutions
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IT Being a Game Changer in Field Service
Libba Sapitsky, SVP-Customer Care, North America, Siemens Healthineers
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Increase Overall Satisfaction with Field Service Management Solutions
Daniel M. Horton, CIO, Sallyport Global
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Field Service Arena at a Glance
Vesa Tauriainen, President and CEO, NetDispatcher
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Enterprise Mobility: Empowering Field Services
Simon Cooper, CIO, ServicePower Technologies, Plc
Field Service Software: Considerations for Success
Brad Blaney, VP - Technology, Penta Technologies
Field Service: A Commitment to Execution on Quality!
Steve Meyers, Field Service Director, Vivint Smart Home-
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How Automation is Transforming Field Service Support
John Manasso, General Manager, IBM Technology Support Services, North America
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Innovating for the Future by Transforming Core Systems
Stephen O'Connor, CIO, CSAA Insurance Group
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Field Service Digital Transformation, and the Critical Field Service Engineer Skills
Bruce Breeden, Vice President of Service Operations, Fairbanks
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Why Field Services Organizations Should Embrace an On-Demand Delivery Model
Mousa Ackall, Director, Work Market
