Businesses today are actively looking out for field service management solutions, which will improve their ways of working, cut down unnecessary costs, and help them meet regulatory standards successfully. Enter FotoNote; founded in 2009; the company provides a mobile and cloud SaaS platform for businesses that streamlines and automates their field service operations, giving them full visibility and control over the field services aspect of the business.
Managers can assign work orders to field technicians in the cloud, who in-turn will receive the new orders instantly, giving them both a listing and a map view of the location of the work orders. The application does not require a connection to transfer data and photographs either—reducing the amount of time and the effort needed when in the field, once a connection is established, the data will synchronize with the cloud. The application comes with customizable smart forms that technicians can modify to suit any of their work order requirements. FotoNotes’ standard based API provides for further flexibility, allowing clients to seamlessly integrate the platform with other software systems that they already use.
With the emphasis on the cloud, FotoNotes helps its clients eliminate inefficient business processes such as manual data input, paper forms, cameras, etcetera, with a simple to use mobile application that runs on an enterprise-class cloud platform. FotoNotes’ web portal comes with an executive dashboard that helps businesses automate and simplify their workflows by enabling them to create and customize schedules, specify the roles and permissions of their technicians, staff and even vendors, amongst other things. The photographs taken by service technicians on the job can be reviewed and edited on the web portal as well. FotoNotes works closely with its clients to understand their unique needs and requirements, while continuously striving to innovate, to provide the best solutions for its clients’ problems.