To cater to the ever-changing consumer demands the field service industry is leveraging innovative technologies to transform the workflow. Envisioning improved customer experiences and the quality of service companies are now moving towards automating the existing field service methods. Companies are adopting dynamic tech solutions such as cloud-based mobility, artificial intelligence, IoT, machine learning, and more, transforming the human-driven field service ecosystem into a smart and a high-tech one.
Revolutionizing the customer service paradigm, strengthening the network of the customers with enhanced connectivity and facilitating instant problem solving, advanced field service tech creates a direct impact on the industrial productivity, and thereby, helps companies in achieving customer satisfaction. With extensive application of data analytics, interoperability features, and machine cognition technique, field services take a new dimension which complements the traditional fundamentals of the field service statistics.
By embracing the innovative and result-driven technology strategies, field service companies are driven toward process optimization, which results in cutting-edge user experiences. Modern, customized and purpose-oriented field service technology trends are sure to found a futuristic industrial standard, making way for a more sophisticated digital era.
In order to help these industries better navigate the field service solutions arena, CIO Applications brings “Top 25 Field Service Solution Providers 2018”. Through a distinguished panel comprised of CIO’s, VC’s, Industry Analyst and the CIO Applications' editorial panel, we have evaluated and shortlisted 25 organizations that have significantly stood out as some of the most prominent companies in the field service arena for the year 2018. The organizations featured in this issue through their business knowledge and industry prowess have established their eminence in the field service sector.