rapidBizApps greatly improves the operator’s and technician’s experience during such events through the development of intuitive and reliable applications designed to maximize wrench time. These apps facilitate data aggregation at the source, eliminating the time-consuming process of gathering post-event data related to routine tasks as well as non-routine incidents. In effect, they transform a slow, reactive environment into a dynamic, proactive one. Time studies show that about 72 percent of the time spent on an issue—from reporting until resolution—accounts to overheads, meaning that actual “wrench time” is only 28 percent. By greatly reducing overheads through driving vastly more efficient workflows, rapidBizApps’ customers have, on average, seen their wrench times skyrocket from the low-to-mid 20’s to over 65 percent.
Leveraging its deep understanding of the pain points of field operations-intensive industries, rapidBizApps has developed a suite of apps that empower companies to efficiently capture accurate data from their field operations in near-real-time. Their flagship app is groundHog, a production control system. groundHog fundamentally change showmine, O&G, and construction companies operate: from scheduling workflows to tracking objectives, to serving as the system of record for production data. What’s more, groundHog stays robust despite the drastic changes in WiFi connectivity commonly observed at such remote locations. Further, operators can report progress and incidents in real time, while supervisors and management are constantly apprised of operational details on a minute-by-minute basis, and can dynamically redeploy resources in response to changing conditions. The end result is reduced downtime, increased productivity, and increased safety – all of which translate into increased compensation for technicians, a win-win-win on all fronts.
The company is focused on field-operations-intensive industries including mines, oil refineries, and construction sites by customizing their applications according to the requirements of the clients.“Our software is malleable to the business process; we don’t force our processes upon our clients but adapt to the ones they have,” says Satish Penmetsa, CEO of rapidBizApps. The company conducts structured and meticulously documented “user councils”to understand the challenges faced by their users and efficiently designs applications to suit their ecosystem.
Our software is malleable to the business process; we don’t force our processes upon our clients but adapt to the ones they have 31
Looking ahead, rapidBizApps plans to adopt augmented reality to assist technicians in performing repairs and inspections, as well as machine learning to maximize the output of mines, construction sites, and fuel refineries. To bolster their data collection aggregation, rapidBizApps is working on integrating telematics systems with IoT sensors to monitor and enhance productivity. “We help our clients in their digital transformation journey by enabling them to derive the best value out of their resources,” concludes Penmetsa.